FAQ

There is a $100 delivery fee associated with my order, what is this for?

Any tree order that does not include professional installation services with be charged a flat $100 fee for delivery.

Where do we find Austin Tree Installation? What is your location?

At Austin Tree Installation, we operate without a physical location. Instead, we connect you with local nurseries, carefully select quality trees based on your preferences, and provide seamless delivery and professional installation services for a hassle-free experience.

What is the 50% deposit on my order for?

For orders over $5,000 a 50% deposit is required and the remainder is due upon arrival of the plants at your location. Anything under $5,000, 100% of the total amount is due upon purchase.